Academic Writer Alert
The Academic Writer support team is aware of the issues listed below. The support team is working to correct them. We apologize for any inconvenience either of these issues might cause. If you have any questions or need additional assistance, please contact the Academic Success Center via email or ASC Chat.
Issue 1: Some users are reporting difficulties accessing Academic Writer. If you receive an error message, please be sure you are logged in to NCUOne before selecting the link in the Academic Success Center. You might need to select the link a couple of times to ensure you are connected to the NCU provided subscription.
Issue 2: If you need to reset your password but do not receive the requested email, please reach out to the Academic Writer Support team. If you are unable to locate your response, please contact the Academic Success Center and we will reach out to the Academic Writer team on your behalf.
Academic Writer offers three centers—the Learning Center, the Reference Center, and the Writing Center. See an overview of each center below. Use the tips and FAQs below to help you set up your account and navigate the platform.
Quick Guides are short self-paced modules to help you learn APA Style rules.
Tutorials are longer self-paced modules to provide more in-depth lessons on writing.
Most modules contain Knowledge Checks that help you assess your understanding of APA Style rules.
This section provides sample papers, references, tables, and figures.
Add and manage your references for papers.
Use templates such as a basic, theoretical, or literature review paper or view more sample papers to assist you with a specific paper type.
Monday 2:00 p.m. Phoenix, AZ time (MST)
Are you using all the features available in Academic Writer? New and experienced users are invited to join us on a tour of Academic Writer’s three centers. During this interactive group session, you will learn how to explore the Learn center to locate APA guidelines and samples, use the Reference center to build and import references, and create papers using APA templates in the Write center.
When using Academic Writer to generate a reference, remove the proxy information from the reference as highlighted below.
Ambrose, A. (1963). The age of onset of ambivalence in early infancy: Indications from the study of laughing. Journal of Child Psychology & Psychiatry, 4(3–4), 167–181. https://doi-org.proxy1.ncu.edu/10.1111/j.1469-7610.1963.tb02119.x
Ambrose, A. (1963). The age of onset of ambivalence in early infancy: Indications from the study of laughing. Journal of Child Psychology & Psychiatry, 4(3–4), 167–181. https://doi.org/10.1111/j.1469-7610.1963.tb02119.x
Here are some tips to get started!
1. Go to the Academic Writer website.
Note: You must be signed into NCU in order to access Academic Writer. If you are not signed in, the link will route you to the NCU sign-in page. Academic Writer is not compatible with Internet Explorer and Microsoft Edge; therefore, we suggest using another browser to avoid any issues.
2. Select the “Welcome” tab at the top of the screen and then select “Log In.”
3. If you have not yet created an account, see the Academic Success Center’s FAQ on creating an account if you need assistance. If you have created an account, log in (credentials from APA Style CENTRAL will be the same).
4. Review a description of the three centers and go to the one that best fits your needs (or try them all).
WRITE Center Note: Like other websites, Academic Writer occasionally undergoes maintenance or experiences technical issues. To avoid losing access to your work, be sure to download your work after every use.
Need more information?
Document Open in Multiple Locations Error
Academic Writer is aware of users receiving an error message informing the user that they have multiple instances of the document open when they do not. When the user receives this message, they can verify that no other instance is overwriting their paper by doing the following:
**Be sure to export the document or copy and paste the text into a Word document when receiving the message to prevent losing any work.
If you see the text that you added in step #1, then everything is okay. If you do not see the text, then there is another instance open that is overriding the body content. The other instance will need to be closed before you will be able to save your document in the Academic Writer platform.
** In addition to contacting the Academic Success Center, you can report technical issues directly to the Academic Writer support team using the Contact us information located here.