The mission of the Academic Success Center (ASC) is to support students through the process of learning and developing their identities as scholars and practitioners. The ASC's tiers of service provide progressive levels of support to offer each student a personalized, meaningful experience. To go directly to a tier, click on that tier's link below. To read more about each tier, review ASC policies, and meet the staff, visit the Learn the ASC page.
ASC Chat Hours
ASC Chat is staffed by an academic coach at the following times Phoenix, Arizona - Mountain Standard Time:(MST)
Sunday 12:00 p.m.-5:00 p.m.
Monday 10:00 a.m.-7:00 p.m.
Tuesday 10:00 a.m.-6:00 p.m.
Wednesday 10:00 a.m.-7:00 p.m.
Thursday 10:00 a.m.-6:00 p.m.
Friday 10:00 a.m.-7:00 p.m.
Saturday 10:00 a.m.- 2:00 p.m.
If there is not a coach on duty, submit your question via one of the below methods:
Search our FAQs on the Academic Success Center's Ask a Coach page.
IT Support Services
The NCU IT Support team is here to assist students with any technology issues. Here is their contact information:
Email:servicedesk@ncu.edu
Phone: 888-628-1567
Live Chat is available Monday - Friday 8:00 a.m. to 5:00 p.m. MST
Self-Directed Resources |
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Students have access to these resources 24/7 in order to help them increase their written communication, quantitative reasoning, editing, and APA style skills. |
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APA Style |
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Editing |
Academic Writer |
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Grammarly |
Ask a Coach |
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The Ask a Coach page is where you can search Frequently Asked Questions (FAQs), submit a question about writing or statistics to get a personalized answer, or chat live with a coach through ASC Chat. |
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Coaching |
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The Academic Success Center (ASC) offers three types of coaching: recorded, group, and individual sessions. Each type has a different focus to help you build skills and develop competence in either written communication or quantitative reasoning. Read about each type of coaching on the Learn the ASC page. |
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* Please view the What to Expect videos located on the Learn the ASC page for additional information.
Visit the Coaching Scheduler to sign up for coaching and to self-schedule recorded and group sessions.
The Academic Success Center observes Phoenix, AZ - Mountain Standard Time for scheduled coaching and live help hours.
It should be noted that Arizona does not participate in daylight saving time.
Below is the current time on the NCU clock:
Please use the collaboration form to recommend a student who would benefit from academic coaching. Please provide as much information as possible to assist ASC staff in developing a personalized collaboration letter. Students will receive an invitation to collaborate and the faculty member will be CC'd on the communication. Complete this form and email it to asc@ncu.edu.
For more resources, check out the Faculty Resources page.
