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Academic Success Center: Home

Welcome to the Academic Success Center!

Academic Success Center LogoThe mission of the Academic Success Center (ASC) is to support students through the process of learning and developing their identities as scholars and practitioners. The ASC's tiers of service provide progressive levels of support to offer each student a personalized, meaningful experience. To go directly to a tier, click on that tier's link below. To read more about each tier, review ASC policies, and meet the staff, visit the Learn the ASC page. 

ASC Chat

ASC Contact Information

ASC Chat Hours

ASC Chat is staffed by an academic coach at the following times Phoenix, Arizona - Mountain Standard Time:(MST)

Sunday 12:00 p.m.-5:00 p.m.

Monday 10:00 a.m.-7:00 p.m.

Tuesday 7:00 a.m.-6:00 p.m. 

Wednesday 7:00 a.m.-7:00 p.m.

Thursday 7:00 a.m.-6:00 p.m.

Friday 10:00 a.m.-5:00 p.m.

Saturday 7:00 a.m.- 2:00 p.m.

If there is not a coach on duty, submit your question via one of the below methods:


 Ask a Coach

Search our FAQs on the Academic Success Center's Ask a Coach page.

IT Support Services

IT Support Services

The NCU IT Support team is here to assist students with any technology issues.

Phone: 888-628-1567

Self-Directed Resources

Students have access to these resources 24/7 in order to help them increase their written communication, quantitative reasoning, editing, and APA style skills.

Writing Resourses 


          Statistics Resources


Legal Resources


APA Style Resources

APA Style

ASC Logo- Key and Gears

Editing Resources


Gear with red pen and magnifying glass

Proofreading Service

                Academic Writer Icon

Academic Writer

                Grammarly Icon


Ask a Coach

The Ask a Coach page is where you can search Frequently Asked Questions (FAQs), submit a question about writing or statistics to get a personalized answer, or chat live with a coach through ASC Chat.



The Academic Success Center (ASC) offers three types of coaching: recorded, group, and individual sessions. Each type has a different focus to help you build skills and develop competence in either written communication or quantitative reasoning. Read about each type of coaching on the Learn the ASC page.

Recorded Sessions

Recorded Sessions


Group Sessions

Group Sessions



Individual Sessions

Individual Sessions

* Please view the What to Expect videos located on the Learn the ASC page for additional information.

Coaching Scheduler

Academic Success Center Coaching Scheduler

Visit the Coaching Scheduler to sign up for coaching and to self-schedule recorded and group sessions.


ASC Group Session Calendar

Commons Calendar Icon

Use the ASC Group Session Calendar to find information on upcoming ASC group sessions

NCU Clock

The Academic Success Center observes Phoenix, AZ - Mountain Standard Time for scheduled coaching and live help hours.

It should be noted that Arizona does not participate in daylight saving time.

Below is the current time on the NCU clock:

For Faculty Members and AFAs: Collaboration Form

Please use the collaboration form to recommend a student who would benefit from academic coaching. Please provide as much information as possible to assist ASC staff in developing a personalized collaboration letter. Students will receive an invitation to collaborate and the faculty member will be CC'd on the communication. Complete this form and email it to

For more resources, check out the Faculty Resources page.

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