ASC Chat Hours
ASC Chat is staffed by an academic coach at the following times (Pacific time zone):
Sunday 12:00-5:00 p.m.
Monday 10:00 a.m.-7:00 p.m.
Tuesday 10:00 a.m.-6:00 p.m.
Wednesday 10:00 a.m.-7:00 p.m.
Thursday 10:00 a.m.-6:00 p.m.
Friday 10:00 a.m.-7:00 p.m.
Saturday 10:00 a.m.-2:00 p.m.
If there is not a coach on duty, submit your question via one of the below methods:
Search our FAQs on the Academic Success Center's Ask a Coach page.
IT Support Services
The NCU IT Support team is here to assist students with any technology issues. Here is their contact information:
Email:servicedesk@ncu.edu
Phone: 888-628-1567
Live Chat is available Monday - Friday 8:00 a.m. to 5:00 p.m. MST
For self-editing and proofreading, one option for students is to use Grammarly, the automated grammar checker. Grammarly develops essential writing skills by helping students revise their papers and providing automated instructional feedback. Northcentral University provides students with a premium Grammarly subscription. To sign up for this service, please follow the directions below.
Note: All NCU Grammarly users need to use their NCU email so that we can ensure that users are active NCU students, faculty, and staff.
*Please be sure to use Grammarly at least once every 90 days. Unused accounts are deleted quarterly.
Please Note: If you have any issues, email the Academic Success Center at asc@ncu.edu. In the email, provide your first name, last name, and NCU email. You will be sent a Grammarly invitation to register.
Use the tips and FAQs below to assist with additional Grammarly, editing, and proofreading questions.
Grammarly made some exciting changes to their editor recently. The editor checks for more than grammar and spelling. It now provides more extensive feedback and breaks down your feedback into four categories. Those categories are color-coded in your document and on the alert menu. To learn more about the recent changes, please click here. For a tutorial on the new Grammarly Editor, click here.
If you’d like to continue using the classic editor, please follow the steps below.
1. Sign in to Grammarly.
2. Open or upload a document on the Grammarly dashboard.
3. Click on the question mark in the lower-left corner of the document.
4. Select “Back to classic Editor.”
When editing your assignments, ask yourself the following:
When proofreading your assignments, ask yourself the following:
Will the Academic Success Center edit my documents?
How do I sign up for a Grammarly Account?
I am having trouble finding my Grammarly account activation email
I am having trouble signing into Grammarly
How do I use Grammarly with an Academic Writer Template?
How do I create a Turnitin account in order to check my paper for plagiarism?
What services can I use if I am in a prospectus, portfolio, or comprehensive exam course?
Academic Success Center Orientation