Welcome to the Academic Success Center's (ASC) Faculty Resource guide. This guide has graphics depicting the different ASC resources in "Learn the ASC." "For Students" has suggested language to use when giving feedback to students, encouraging them to attend an ASC Orientation or to use our writing and statistics resources and services. This tab also has suggested resources and tips to assist with English Language Learners (ELL). The "Collaborate" tab has the ASC Collaboration Forms, along with an overview of where to send the form and the next steps the ASC staff will take to reach out to students. The "Presentations" tab has presentation given at symposium and various faculty meetings focusing on clarifying ASC services and faculty member-ASC staff collaboration. Finally, the "Sample Coaching Plans" tab provides faculty members with a sample coaching plan for both writing and statistics. Remember that students can self-select to student faculty members their coaching plans, so encourage your students to share them with you!
This page is meant to provide faculty members with resources to assist them in understanding the ASC's resources and services as well as providing them with some common language and resources to provide students to encourage them to visit the ASC. If there is an additional resource that you would like, email asc@ncu.edu and let us know.
We are here to help and to partner with you in helping students achieve academic success!
The ASC Team
ASC Chat Hours
ASC Chat is staffed by an academic coach at the following times (Pacific time zone):
Sunday 12:00-5:00 p.m.
Monday 10:00 a.m.-7:00 p.m.
Tuesday 10:00 a.m.-6:00 p.m.
Wednesday 10:00 a.m.-7:00 p.m.
Thursday 10:00 a.m.-6:00 p.m.
Friday 10:00 a.m.-7:00 p.m.
Saturday 10:00 a.m.-2:00 p.m.
If there is not a coach on duty, submit your question via one of the below methods:
Search our FAQs on the Academic Success Center's Ask a Coach page.
ASC Resources and Services
This informative graphic provides a visual image of which tier to send students to depending on their needs and questions.
ASC Collaboration Forms
Faculty members, please use the collaboration form to recommend a student who would benefit from academic coaching. Please provide as much information as possible to assist ASC staff in developing a personalized collaboration letter. Students will receive an invitation to collaborate and the faculty member will be CC'd on the communication. Complete this form and email it to asc@ncu.edu.
To assist you with getting students to resources and services as efficiently as possible, here are some quick tips and suggested links/resources for you:
The shared goal is to get students the assistance they need to be successful. If you have a student who would benefit from assistance with writing or statistics, direct them to the ASC or fill out a collaboration form (see forms in box above) so we can reach out.
How do I register for academic coaching?
What are the different types of coaching sessions available?
How do I locate my appointment form to fill it out?
How do I complete the appointment form?
What do I do when I need a coaching appointment and ASC Chat is not available?
Where do I access my live session link?
What can I expect from a live coaching session?
What are the guidelines for recorded coaching sessions?
Do I need to upload a document to a recorded appointment?
When is a coach available through ASC Chat?
Will the Academic Success Center edit my documents?